Sales & Support

Free help and advise from our friendly sales team.
Free written no obligation quotations on request
All repairs and upgrades carried out in store by our trained engineers
Laptop repairs all undertaken in store by our trained engineers
Troubleshooting help and advise on our local call-rate technical line
Custom built PC's to order including just a new tower or a complete pc system
including monitor and any other accessories required
Software repairs and Virus removal
Clean installs and data backups
Spyware and Password removal
Minimum bench fees from £20.00 (fees subject to change)

Computer Repairs

We undertake a wide range of different repairs on our premises including laptops, desktops, screen repairs and server issues. Our on site engineers are always on hand 5 days a week to fix any problem that should arise. With a fully equipped workshop in store, you can be confident that your computer is in safe hands and your data kept confidential. We undertake anything from hardware repairs on desktops and laptops to software corruption repairs, virus and spyware removal.

Custom Built Systems

KC Computers offer a unique bespoke custom build service using high quality branded components. This allows the user to choose more specific components or features they require for their computing needs. Don’t worry if you need help choosing your specification, as our experienced sales staff are on hand to help you put together the perfect computer for you. Once you give the go ahead for a new computer our engineers are on hand to build and configure your machine.

Laptop Preperaton Services

KC computers offer a FREE laptop preparation service on every laptop we sell. This is a comprehensive process that makes the laptop ready for use straight out of the box, The laptop is set up in user friendly manner incorporating all the latest flash players etc. This service would usually cost £40.00 (fees subject to change) but when you buy a laptop from us we offer this free. To see what is included in the service please see details below.

Date, time and Language set
Local administrator account created (non password protected unless specifically asked )
Removal of trial antivirus
Installation of BullGuard Antivirus (Internet Security available at an additional cost of £12 for the year subscription) (fees subject to change)
Installation Of VLC Media player (Enables user to play a variety of video formats)
Installation of Adobe Reader ( Enables user to open PDF email attachments )
Installation of CD burning software
Installation of Libre office or Open office
Installation of latest JAVA, Silverlight, Adobe Air, and shockwave codecs
Classic start menu added upon request
Shortcuts added on Desktop and Start menu for Computer, User Files, Control Panel and Internet explorer.
Power settings altered for user reliability
Default programs set
Windows updates run and up to date
Google set as homepage on internet explorer
Data transfer from old computer (maybe an extra charge)
Installation of other software under customer request
Email setup under customer request.